Adobe Products For Mac

Posted : admin On 1/31/2022
  1. Adobe Products For Mac
  2. Adobe Suite For Mac
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List of compatibility issues with Adobe Creative Cloud products running on macOS 10.13 (High Sierra)

Note:

  • GIMP, free alternative to Photoshop. Photoshop is the first name to come mind for those who want.
  • Adobe Acrobat DC is the global standard for creating, scanning, editing, signing, protecting, and managing PDFs. We provide the most complete support for accessibility, PDF/A, PDF/X, and PDF/E. And we deliver broad global support with twice as many languages as any other PDF solution.
  • Adobe has discovered the compatibility issue listed below with running applications with macOS 10.14 Mojave. Adobe strongly recommends that customers update to the latest version of the application (CC 2019) release prior to updating to macOS 10.14 Mojave.

When you upgrade to the latest version of macOS 10.13.4 or launch a Creative Cloud application for the first time on the latest versions of macOS High Sierra, you may see a warning message that indicates Adobe software needs to be optimized for better performance. This is due to some 32-bit components that we are working to address in a future Creative Cloud update. Please note that no action is required from you at this time and your applications will still run as normal.

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For more information, see 32-bit app compatibility with macOS High Sierra 10.13.4.

Adobe has tested the latest versions of Adobe Creative Cloud applications for reliability, performance, and user experience when installed on Intel-based systems running macOS High Sierra (version 10.13). The latest versions of all Creative Cloud products are compatible.

The following Adobe products are currently supported: Adobe Acrobat DC v19.021.20047 - 20.012.20043 Adobe After Effects 2020 v17.0 - 17.1.4 Adobe Animate 2020 v20.0 - 20.5.1 Adobe Audition 2020 v13.0 - 13.0.10 Adobe Bridge 2020 v10.0 - 10.1.1 Adobe Character Animator 2020 v3.0 - 3.3.1 Adobe Dimension v3.0 - 3.3 Adobe Dreamweaver 2020 v20.0 - 20.2 Adobe Illustrator 2020 v24.0 - 24.3 Adobe InCopy 2020 v15.0 - 15.1.1 Adobe InDesign 2020 v15.0 - 15.1.1 Adobe Lightroom Classic v9.0 - 9.4 Adobe. Adobe provides everything you need to design and deliver exceptional digital experiences. View a complete list of our products and services.

We are aware of some issues that users may experience after upgrading to macOS High Sierra (10.13). We are working hard to resolve these issues in a forthcoming release.

  • Adobe Photoshop
  • Adobe Illustrator

If you encounter any issues, report them on our bug reporting form.

We encourage that customers check plug-in compatibility with vendors before upgrading to macOS High Sierra. Additionally, we recommend that customers perform their own testing on a non-production partition to ensure that their current hardware and drivers work with the new operating system.

Adobe offers support to customers running macOS High Sierra in accordance with our standard customer support policies. Visit the Support hub for additional information about our support programs.

Yes. If a full version of a product is compatible with macOS High Sierra, then the trial version of that product is compatible as well. Any known issues described in this document also apply to the trial versions.

This article lists known compatibility issues that you may encounter when running Adobe applications on macOS 10.14 (Mojave) and provides known workarounds.

Adobe has discovered the compatibility issue listed below with running applications with macOS 10.14 Mojave.

Adobe strongly recommends that customers update to the latest version of the application (CC 2019) release prior to updating to macOS 10.14 Mojave. Older versions of the application were not designed, nor extensively tested to run on macOS Mojave. Additionally, we strongly recommend that customers do their own testing on a non-production partition to ensure that new operating systems work with their current hardware and drivers. You may wish to remain on an older version of the OS that is compatible with prior versions of our software.

Products affected
Operating system
Premiere Pro, After Effects, Character Animator, Prelude, Audition version 2019 or earliermacOS 10.14 Mojave

Adobe has discovered the following compatibility issues when running applications (CC 2019) and earlier releases on macOS 10.14 Mojave.

Application wants to access the microphone

Applies to Premiere Pro, Prelude, Character Animator, Audition

When you drag a clip on to the timeline, the application displays the following message.

Request to access the microphone on Premiere Pro
Request to access the microphone on Character Animator

Click OK to set the Mac microphone to be the audio input in the Audio Hardware preferences.

Additionally, Character Animator requests permission to access the camera. The application displays the following message.

Adobe creative suite for mac
Request to access the camera on Character Animator

Click OK to set the Mac camera to be the video input.

Dark Appearance setting does not affect all of the user interface

Applies to Premiere Pro, After Effects, Character Animator, Prelude

When you enable Dark Mode appearance in the macOS System Preferences > General dialog, the title bar at the top of application's windows continues to have a light theme.

The following issues occur when you use eyedroppers:

  • When you use eye droppers in Premiere Pro to sample colors, you do not get a preview of the colors in the color swatch.
  • When you use the eyedropper to sample a color for a title in the Essential Graphics panel, the eyedropper does not function.
Adobe Products For Mac

Morph cut with Metal GPU Rendering defaults to Software rendering

Applies to Premiere Pro

If you are using Metal GPU rendering, and apply a Morph Cut, then Premiere Pro does not use Metal GPU for rendering, instead it defaults to Software rendering.

Dvaaudioscan helper app remains visible in Dock

Applies to Premiere Pro

When you quit Premiere Pro after creating a project, the Dvaaudioscan helper app does not quit. Upon shutdown, the system will shut down with the Dvaaudioscan icon visible in the Dock. It will also reappear in the Dock upon reboot.

After Effects attempts to take control of Finder

When you launch After Effects for the first time, an OS dialog opens, asking to control the finder, 'Adobe After Effects CC 2018” would like to control the application “Finder”.
The issue does not occur on subsequent launches.

Debug Event dialog is missing UI elements

Adobe Products For Mac

Applies to After Effects

When a task in After Effects crashes and produces the Debug Event assert, the Ignore pop-up menu and Copy to callstack check box are missing from the dialog.

Adobe Suite For Mac

Import dialog is missing Gallery view

Applies to After Effects

Adobe Creative Suite For Mac

Install and launch After Effects on macOS Mojave, and open the import dialog File menu > Import > File. When you click the Show items as button, the Gallery is missing from the pop-up menu.