Download Agent For Mac

Posted : admin On 1/31/2022
  1. The Mac Agent can monitor local services on a device that uses an Apple Mac OS X operating system. For more information on versions, refer to Supported Operating Systems for Agents. To install a Mac Agent on a device discovered by a Probe.
  2. How To: Install KACE Agent for Mac OS 1. Double click the ampagent.dmg file to extract the ampagent.pkg. Double click the ampagent.pkg in the new window that popped up. The installer will open and will want to run a package to determine of the software can be installed. This should only take a few.

Install the Traps Agent for Mac. Before installing Traps on a Mac endpoint. Download the installation package you want to install from the Traps management service. To download the Agent Installer Installs the CloudEndure Agent. File, copy the line that includes the download command and Agent The Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. Installer file from the For Linux machines - Download the installer.

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These steps apply when performing a local installation of the Agent.

1.Make sure all prerequisites are met:

ESMC Server and the ESMC Web Console are installed (on a Server computer).

An Agent certificate is created and prepared on your local drive.

ACertification Authority is prepared on your local drive (only needed for unsigned certificates).

NOTE

Should you experience problems when deploying ESET Management Agent remotely(the Server task Agent deployment ends with a failed status) please refer to Agent deployment troubleshooting.

2.Get the installation file (standalone agent installer .dmg) from the ESET download site or your system administrator.

3.Double-click theAgent-MacOSX-x86_64.dmg file and then double click the .pkg file to start the installation.

4.Proceed with the installation. When asked, enter the Server connection data:

Download

Server hostname: hostname or IP address of the ESMC Server

Server port: port for Agent - Server communication, default is 2222.

Use Proxy: click if you want use HTTP Proxy for Agent - Server connection.

NOTE

This proxy setting is only used only for (replication) between ESET Management Agent and ESMC Server, not for the caching of updates.

Proxy hostname: hostname or IP address of the HTTP Proxy machine.

Proxy port: default value is 3182.

Username, Password: enter the credentials used by your proxy if it uses authentication.

You can change proxy settings later in your policy. Proxy must be installed before you can configure an Agent - Server connection via Proxy.

5.Select a Peer certificate and a password for this certificate. Optionally, you can add a Certification authority.

IMPORTANT

The certificate passphrase must not contain the following characters: ' These characters cause a critical error during the initialization of the Agent.

6.Review the install location and click Install. The Agent will be installed on your computer.

7.The ESET Management Agent log file can be found here:

/Library/Application Support/com.eset.remoteadministrator.agent/Logs/
/Users/%user%/Library/Logs/EraAgentInstaller.log

IMPORTANT

The communication protocol between Agent and ESMC Server does not support authentication. Any proxy solution used for forwarding Agent communication to ESMC Server that requires authentication will not work.

If you choose to use a non-default port for the Web Console or Agent, it may require a firewall adjustment. Otherwise, the installation may fail.

Installing the Agents

CloudEndure AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. installation does not require a reboot or any interruption to the applications that are running on your SourceThe location of the Source machine; Currently either a specific Region or Other Infrastructure. machines.

Note: If you attempt to install an Agent on a machine that already has an Agent installed, the CloudEndure Service Manager will install the new Agent onto the machine and will overwrite the existing Agent installation on the machine.

The following video goes over the basics of installing the CloudEndure AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. on Windows and Linux machines.

Using the Installation Token

When you run the CloudEndure Agent InstallerInstalls the CloudEndure Agent. file on a Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine., you are first asked to enter either your Installation Token. An Installation Token is a unique string of characters, which is automatically generated for you upon activation of your CloudEndure AccountThe entity that signed up with CloudEndure..

For the purpose of an AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. installation, the Installation Token is equivalent to your CloudEndure AccountThe entity that signed up with CloudEndure. credentials. Similar to your AccountThe entity that signed up with CloudEndure. credentials, one Installation Token enables you to install the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. on as many SourceThe location of the Source machine; Currently either a specific Region or Other Infrastructure. machines as your License PackageIncludes the licenses that are required for installing Agents on your Source machines. and ProjectA Project is the basic organizational unit for running a CloudEndure solution. allow.

You can use either your default Installation Token or generate a new Installation Token. When you generate a new token, the old token can no longer be used for installing new AgentsThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location.. However, the AgentsThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. that were installed with the old token will continue to be active and work.

Note: The Installation Tokens are unique to your Account and should be kept secured. Do not share your Installation Tokens with others.

Note: The Installation Tokens' permissions are limited to installation actions only.

Note: The Installation Token is always associated with the Account Owner and not individual Users. As a result, the Event Log will always show machines as having been added by the Account Owner, even if another User belonging to the Account added them.

Utilizing the Installation Token

Upon running the Agent InstallerInstalls the CloudEndure Agent. file enter the Installation Token into the command line.

Locating a Project Token

When your CloudEndure AccountThe entity that signed up with CloudEndure. is activated, you are automatically provided with an Installation Token. Each ProjectA Project is the basic organizational unit for running a CloudEndure solution. has its own Installation Token. Your unique tokens appear in the CloudEndure User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions..

Locating the Installation Token of a Project:
  1. Open the CloudEndure UserConsole, and click the Help icon on the upper-right corner.
  2. From the Help menu, select the How to Add Machines option.
  3. The How To Add Machines pane will appear. Your Installation Token will be shown in the upper part of the pane under the Your Agentinstallation token header.

Note: You can also find your Installation Token by navigating to Setup & Info > OTHER SETTINGS or by navigating to Machines > MACHINE ACTIONS > Add Machines. If no Agent is currently installed, you can also find the How To Add Instances pane in the Setup & Info >Machines page.

Generating a New Installation Token

If you want to replace your existing Installation Token, you can generate a new one. After generating a new Installation Token, you will no longer be able to use the old Installation Token to install Agents. However, the AgentsThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. you installed with the old Installation Token will continue to run properly.

Generating a new Installation Token
  1. On the CloudEndure User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions., navigate to Setup & Info > OTHER SETTINGS.
  2. Click the GENERATE NEW TOKEN button at the bottom of the page under the AgentInstallation Token section.
  3. A confirmation message will appear, asking you to confirm the generation of a new Installation Token and the invalidation of the existing token. Click CONTINUE to generate a new token.
  4. A new Installation Token will be generated, and you will be able to locate it on the OTHER SETTINGS page, the How To Add Machines pane, as described in the Locating a ProjectA Project is the basic organizational unit for running a CloudEndure solution. Token section above.

Performing a Standard Installation

Standard Installation Workflow

The workflow of a standard installation of an AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. on a Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. is as follows:

  1. Download the Agent InstallerInstalls the CloudEndure Agent. file from the CloudEndure User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions..

    Note: Make sure to always download the latest version of the Agent Installer before installation rather than using a potentially outdated version that has been stored locally.

  2. Copy or distribute the downloaded Agent InstallerInstalls the CloudEndure Agent. file to each Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. that you want to include in your solution.
  3. Run the Agent InstallerInstalls the CloudEndure Agent. file on each Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. with your Installation Token.
  4. [Optional] Specify the disks you want to replicate.

After performing these steps, the installation will begin. Once the installation is completed successfully, the replication of the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. data will start automatically, and you will be able to monitor it through the CloudEndure User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions..

Installing the Agents on Linux Source Machines

You should install the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. by using the Agent InstallerInstalls the CloudEndure Agent. file on each Linux Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. you want to include in your CloudEndure MigrationThe CloudEndure solution that allows you to move data, applications, and other business elements from an onsite network or a cloud environment to another physical location or cloud environment./ Disaster RecoveryThe CloudEndure solution that enables the recovery or continuation of vital technology infrastructure and systems in case of a crippling event. solution.

Important! You need root privileges to run the Agent InstallerInstalls the CloudEndure Agent. file on a Linux machineA physical or virtual computer.. Alternatively, you can run the Agent InstallerInstalls the CloudEndure Agent. file with sudo permissions.

Note: The Linux installer creates the 'cloudendure' group and 'cloudendure' user within that group. The Agent will run within the context of the newly created user. Agent installation will attempt to add the user to 'sudoers'. Installation will fail if the Agent is unable to add the newly created 'cloudendure' user to 'sudoers' .

  1. Open the CloudEndure User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions., and click the Help icon on the upper-right corner.
  2. From the Help menu, select the How to Add Machines option.
  3. The How To Add Machines pane will appear. To download the Agent InstallerInstalls the CloudEndure Agent. file, copy the line that includes the download command and AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. Installer file from the For Linux machines - Download theinstaller section.
  4. On the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine., paste the command and Agent InstallerInstalls the CloudEndure Agent. file you copied, and press Enter.
    (the Installation Token is blurred in the example)
    The Agent InstallerInstalls the CloudEndure Agent. will be downloaded onto your machineA physical or virtual computer..
  5. To run the Agent InstallerInstalls the CloudEndure Agent., copy the command that appears beneath the Agent InstallerInstalls the CloudEndure Agent. file under the Then run the Installer and follow the instructions heading. This command also contains your Installation Token.

    Note: Ubuntu 16 users must use sudo python3 ./installer_linux.py command instead of the sudo python ./installer_linux.py command when installing Agents.


  6. On the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine., paste the copied command and press Enter.
  7. Once the installation starts, the Agent InstallerInstalls the CloudEndure Agent. will automatically identify the disks of the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. that can be replicated, the disks will be copied automatically.
  8. After pressing Enter, the installation of the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. on the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. will start.

    Note: If you want to choose which disks to install, then run the Agent Installation command without the --no-prompt argument. Then, the installer will display them with the caption - Your disks are:
    After the list of available disks for replication is displayed, you will be asked to select the disks you want to replicate. Perform one of the following actions:

    • To replicate all the disks of the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine., press Enter.
    • To replicate selected disks of the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine., type the path of the disks you want to replicate, and separate them with a comma, as follows: /dev/sda,/dev/sdb. Then, press Enter.

    Note: When typing selected disks for replication, do NOT use apostrophes, brackets, or disk paths that do not exist. Type only existing disk paths.
    Each disk you selected for replication is displayed with the caption Disk to replicate identified. However, the displayed list of identified disks for replication may differ from the data you entered. This difference can due to two reasons:

    1. The root disk of the Source machine is always replicated, whether you select it or not, since it is required for the launching of the Target machine. Therefore, it always appears on the list of identified disks for replication.
    2. CloudEndure replicates whole disks. Therefore, if you choose to replicate a partition, its entire disk will appear on the list and will later be replicated. If several partitions on the same disk are selected, then the disk encompassing all of them will only appear once on the list.
    3. Incorrect disks may be chosen by accident. Ensure that the correct disks have been chosen by testing the machine.

    Important! If disks are disconnected from a machineA physical or virtual computer., CloudEndure can no longer replicate them, so they are removed from the list of replicated disks. When they are re-connected, the CloudEndure AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. cannot know that these were the same disks that were disconnected and therefore does not add them automatically.
    To add the disks after they are connected again, run the CloudEndure Agent InstallerInstalls the CloudEndure Agent. on the machineA physical or virtual computer.. Note that the returned disks will need be replicated from scratch. Any disk size changes will be automatically identified, but will also cause a resyncWhen the initial synchronization was stopped before completion (due to a reboot, for example), the re-synchronization process compares the data on the Source and the Target to determine which data still needs to be replicate. Then, only the data that exists solely on the Source is copied to the Target.. Perform a test after installing the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. to ensure that the correct disks have been added.

  9. Once the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. installation is completed successfully, the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. will appear in the CloudEndure User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions., and the initial replication process will begin.
    Ex. Disaster RecoveryThe CloudEndure solution that enables the recovery or continuation of vital technology infrastructure and systems in case of a crippling event.ProjectA Project is the basic organizational unit for running a CloudEndure solution..

    Note: When replication initiates, you will first see the replication initiation steps in the DATA REPLICATION PROGRESS column within the Machines tab of the CloudEndure User Console. Once all the steps are completed successfully, the actual Data Replication begins.
    The machine will undergo a variety of steps, including Creating Firewall Rules, Creating Replication Server, Booting Replication Server, Resolving Service Manager Address, Authenticating with the Service Manager, Downloading Replication Software, Creating Staging Disks, Pairing Replication Server with Agent, and Establishing Communication between CloudEndure Agent and Replication Server.
    Once the initial sync and Data Replication are complete, the DATA REPLICATION PROGRESS bar will show Continuous Data Protection (Disaster Recovery) or Continuous Data Replication (Migration).

    Note: There are cases where there is no progress in the DATA REPLICATION PROGRESS column. This type of issue can be manifested in two ways:

    • The message in the DATA REPLICATION PROGRESS column appears in red, and in the STATUS column a red icon is shown. This usually means that there is a connectivity problem.


    In this case, verify that all the network requirements are met.

    • The message Establish communication between the CloudEndure Agent and the Replication Server does not appear in red, but is displayed for more than 5 minutes, and the red icon is not displayed. This usually means that the Agent failed to run or that the Agent never established communication with the User Console:
      In this case, follow the troubleshooting steps described in the Error: Agent is not Running Properly section.

Installing the Agents on Windows Source Machines

You should install the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location., using the Agent InstallerInstalls the CloudEndure Agent. file, on each Windows Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. that you want to include in your MigrationThe CloudEndure solution that allows you to move data, applications, and other business elements from an onsite network or a cloud environment to another physical location or cloud environment. / Disaster RecoveryThe CloudEndure solution that enables the recovery or continuation of vital technology infrastructure and systems in case of a crippling event. solution.

Important! You need to run the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location.Installer file as an Administrator on each Windows machineA physical or virtual computer..

  1. Open the CloudEndure User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions., and click the Help icon on the upper-right corner.
  2. From the Help menu, select the How to Add Machines option.
  3. The How To Add Machines pane will appear. Click the Download the Windowsinstaller link at the bottom of the pane under the For Windows machines header.
  4. The Agent InstallerInstalls the CloudEndure Agent. will be downloaded to your machineA physical or virtual computer.. Copy or distribute the downloaded Agent InstallerInstalls the CloudEndure Agent. to each Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. you want to include in your solution.
  5. Run the Agent InstallerInstalls the CloudEndure Agent. file - installer_win.exe - as an Administrator.
  6. The CMD will open, where you will be prompted to enter your CloudEndure Installation Token.
  7. In CMD, enter your Installation Token.

    Note: To find your unique Installation Token, see the previous Locating a Project Token section.

  8. Once your CloudEndure Installation Token is confirmed, the Agent InstallerInstalls the CloudEndure Agent. will automatically start identifying the disks of the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. that can be replicated.
  9. After the list of available disks for replication is displayed, you will be asked to select the disks you want to replicate. Perform one of the following actions:

      • To replicate all the disks of the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine., press Enter.
      • To replicate selected disks of the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine., type the letters of the disks you want to replicate, and separate them with a comma, as follows: C:,D:,E: Then, press Enter.

        Note: When typing selected disks for replication, do NOT use apostrophes, brackets, disk names, or disk letters that does not exist. Type only existing disk letters.

        Note: Each disk that you select for replication is displayed with the caption Disk to replicate identified. However, the list of identified disks for replication may differ from the data you entered. This difference can be caused by two reasons:

        1. The root disk of the Source machine is always replicated, whether you select it or not, since it is required for the launch of the Target machine. Therefore, it will always appear on the list of identified disks for replication.
        2. CloudEndure replicates whole disks. If you chose to replicate a partition, its entire disk will be replicated. In Windows, a disk is identified by the disk letter of the first partition. Therefore, only the first partition will appear on the list, but all other partitions will be replicated as well.
        3. Incorrect disks may be chosen by accident. Ensure that the correct disks have been chosen by testing the machine.
        4. Note: If you selected a specific AWS region as your Source region on the Replication Settings page and your Target infrastructure is also an AWS region, the Agent Installer will also automatically identify the disks of the Source machine that can be replicated. However, it will not display the disk list, and it will automatically replicate all disks. You will receive the following message: All disks for replication were successfully identified. Then, the installation of the Agent on the Source machine will begin.

          Important! If disks are disconnected from a machine in a Project whose Source infrastructure is set to Other Infrastructure or Generic, CloudEndure can no longer replicate them, so they are removed from the list of replicated disks. When they are re-connected, the CloudEndure Agent cannot know that these were the same disks that were disconnected and therefore does not add them automatically.
          To add the disks after they are connected again, run the CloudEndure Agent Installer on the machine. Note that the returned disks will need be replicated from scratch. Any disk size changes will be automatically identified but will cause a resync. Perform a test after installing the Agent to ensure that the correct disks have been added.

  1. Alternatively, you can install the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. by downloading the installer, and running the installer command in CMD as it appears in the Console with the parameters specified under the For Windows machines header after the download link.
    Once your CloudEndure Installation Token is confirmed, the Agent InstallerInstalls the CloudEndure Agent. will automatically start identifying the disks of the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. that can be replicated and AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. installation will automatically begin.


  1. Once the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. installation is completed successfully, the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. will appear in the CloudEndure User ConsoleCloudEndure SaaS User Interface. A web-based UI for setting up, managing, and monitoring the Migration and Disaster Recovery solutions. under the Machines category, and the initial replication process will begin.

    Note: When the replication initiates, you will first see the replication initiation steps in the DATA REPLICATION PROGRESS column within the Machines tab of the CloudEndure User Console. Once all the steps are completed successfully, the actual Data Replication will begin.
    The machine will undergo a variety of steps, including Creating Firewall Rules, Creating Replication Server, Booting Replication Server, Resolving Service Manager Address, Authenticating with the Service Manager, Downloading Replication Software, Creating Staging Disks, Pairing Replication Server with Agent, and Establishing Agent Replication Server Communication.
    Once the initial sync and Data Replication are complete, the DATA REPLICATION PROGRESS bar will show Continuous Data Protection (Disaster Recovery) or Continuous Data Replication (Migration).

    Note: There are cases where there is no progress in the DATA REPLICATION PROGRESS column. This type of issue can be manifested in two ways:

    • The message in the DATA REPLICATION PROGRESS column appears in red, and in the STATUS column a red icon is shown. This usually means that there is a connectivity problem.

    In this case, verify that all the network requirements are met.

    • The message Establish communication between the CloudEndure Agent and the Replication Server does not appear in red, but is displayed for more than 5 minutes, and the red icon is not displayed. This usually means that the Agent failed to run or that the Agent never established communication with the User Console:
      In this case, follow the troubleshooting steps described in the Error: Agent is not Running Properly section.

Using Additional Installation Options

In addition to the standard installation procedure, you can use the following installation options to customize the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. installation according to your needs.

  • Using command line arguments – for avoiding the need to enter information in response to prompts and for customizing the installation procedure.
  • Installing the AgentsThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. without automatic replication - for preventing the replication from starting automatically once the installation is completed.
  • Performing a silent installation – for running the installation without any input on your part.
  • Installing the AgentsThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. on Windows Servers with storage pools.

Using Command Line Arguments for the Installation

After downloading the Agent InstallerInstalls the CloudEndure Agent. file, you can use command line arguments to install the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location.. These arguments enable you to avoid the need to enter information in response to prompts during the installation process, and to customize the installation according to your needs.

Note: To use command line arguments for Agent installation on Windows machines, you cannot double-click the Agent Installer file, rather you need to run it differently. For example, run the Agent Installer file using the CMD as an Administrator.

The available installation arguments are:

  • -t TOKEN, --token=TOKEN
  • --no-replication – for stopping the replication from starting automatically.
  • --no-prompt – for running a silent installation.
  • [Linux] --devices=disks to replicate; [Windows] --drives=disks to replicate

    Note: To replicate selected disks of the Source machine, type the exact list of physical disks you want to replicate, and separate them with a comma, as follows: [Linux] /dev/sda,/dev/sdb [Windows] C:,D:,E:

  • --force-volumes – must be used with the --no-prompt argument - for cancelling the automatic Agent InstallerInstalls the CloudEndure Agent. detection of physical disks to replicate, following your –-drives/–-device input. When using this argument, you will need to specify the exact list of physical disks. The first disk in the list must be the boot disk. This should only be used as a troubleshooting tool in case the --devices=disks to replicate or the drives=disks to replicate arguments do not properly recognize the disks.

    Note: The --force-volumes and manual device mapping arguments are not supported for an AWS to AWS setup.


  • --log-file – Agent InstallerInstalls the CloudEndure Agent. log file name.

Installing the Agents without Automatic Replication

By default, once you install an AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. on a Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine., the replication of the machineA physical or virtual computer. will start automatically upon the completion of the installation. You can stop the replication from starting automatically, by using the no-replication command line argument.

Note: You can also stop the replication after it has started from the User Console, by using the Stop data replication option in the Machines > MACHINE ACTIONS menu.

You may want to use the no-replication option when you install the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. simultaneously on many SourceThe location of the Source machine; Currently either a specific Region or Other Infrastructure. machines. In this case, you might want to perform the replication in stages, instead of starting the replication of all machines at once. You can also use the no-replication option if, due to bandwidth and performance considerations, you prefer to complete the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. installation first, and to then start the replication at a more suitable time.

Note: If you are using the no-replication option during the installation, you can start the replication at a different time, by selecting the Start/resume data replication option from the Machines > MACHINE ACTIONS menu.

Stopping automatic replication on Linux:

Run the following command:

sudo python installer_linux.py -t <TOKEN> --no-replication

Stopping automatic replication on Windows:

Run the following command within CMD when installing the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location.:

installer_win.exe -t <TOKEN> --no-replication

Performing a Silent Installation

CloudEndure allows you to perform a silent or unattended installation. In this installation mode, the Agent InstallerInstalls the CloudEndure Agent. runs from start to finish without requiring any input on your part. This option allows you to install the AgentsThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. without the need to enter your Installation Token after your run the Agent InstallerInstalls the CloudEndure Agent. and without the need to make any additional selections during the installation process.

You can use this silent installation option when you want to deploy and run the Agent InstallerInstalls the CloudEndure Agent. on several machines simultaneously. You can also use this option when you want to run the Agent InstallerInstalls the CloudEndure Agent. on a remote machineA physical or virtual computer. or in automatic mode.

To use a silent installation, run the Agent InstallerInstalls the CloudEndure Agent. using command line arguments, and the no-prompt command line argument. The command line arguments enable you to enter in advance the required information. If you do not specify the drives (Windows) or devices (Linux) you want to replicate, all the disks of the SourceThe location of the Source machine; Currently either a specific Region or Other Infrastructure. machines will be automatically detected and replicated.

Running the silent installation with your Installation Token

Run the following command:

sudo python installer_linux.py --no-prompt -t <TOKEN>

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Silent Installation on Windows

Use the CMD with the following arguments:

Running the silent installation with your Installation Token

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Run the following command:

installer_win.exe --no-prompt -t <TOKEN>

Installing the Agents on Windows Servers with Storage Pools

Note: In Windows 2012, Microsoft introduced the ability to create a virtual disk that is presented as a single disk to the operating system, but is based on multiple physical disks operating behind the scenes. This mechanism is called Storage Pools or Storage Spaces.

[For Windows 2012 & 2016] When installing an AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. on a Windows Server machineA physical or virtual computer. with Storage Pools, the standard installation procedure identifies the virtual disks but not the physical ones. Therefore, you need to cancel the automatic disk detection of the Agent InstallerInstalls the CloudEndure Agent. and manually enter the names of all the physical disks of the Source machineThe computer, physical or virtual machine that needs to be protected by replication (Disaster Recovery) or migrated (Migration) The CloudEndure Agent is installed on the Source machine. that you want to replicate.

Installing an Agent on a Windows Server machine with Storage Pools:
  1. Find the exact names of the physical disks you want to replicate. On Windows Server 2012 or 2016, navigate to Server Manager > File and Storage Services > Volumes > Storage Pools, and locate the names on the PHYSICAL DISKS pane.

    Note: If your Storage Pools section does not contain any information, then there are no storage pools configured on the machineA physical or virtual computer.. Learn more about storage pools in Windows.

    Note: You can also locate your disk names by running the wmic diskdrive list brief command on Powershell.

  2. Run the Agent InstallerInstalls the CloudEndure Agent. in CMD as follows, where each disk volume is represented by its name.
    installer_windows.exe --no-prompt --force-volumes -t <TOKEN>
    --drives='?DISK NAME,?DISK NAME,?
    DISK NAME,?DISK NAME'

    In the example below, we enter the disk names from the Storage Pool in the above screenshot:

    installer_windows.exe --no-prompt --force-volumes -t <TOKEN>
    --drives='?PhysicalDisk1,?PhysicalDisk2,?
    PhysicalDisk3,?PhysicalDisk4'

    Note: You must include the root disk and it should be the first disk on the list.

    Important! Once disks are disconnected from a machineA physical or virtual computer. in a ProjectA Project is the basic organizational unit for running a CloudEndure solution. whose SourceThe location of the Source machine; Currently either a specific Region or Other Infrastructure. infrastructure is set to Other Infrastructure or Generic, CloudEndure can no longer replicate them, so they are removed from the list of replicated disks. When they are re-connected, the CloudEndure AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. cannot know that these were the same disks that were disconnected and therefore does not add them automatically.
    To add the disks after they are connected again, run the CloudEndure Agent InstallerInstalls the CloudEndure Agent. on the machineA physical or virtual computer.. Note that the returned disks will need be replicated from scratch. Any disk size changes will be automatically identified but will cause a resyncWhen the initial synchronization was stopped before completion (due to a reboot, for example), the re-synchronization process compares the data on the Source and the Target to determine which data still needs to be replicate. Then, only the data that exists solely on the Source is copied to the Target.. Perform a test after installing the AgentThe Agent is a software program that is installed on machines in the Source location that need to be migrated or replicated to the Target location. to ensure that the correct disks have been added.

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