Pinnacle Video Capture For Mac

What is your refund policy?

• Pinnacle Video Capture Software
• Dazzle Video Capture Mac

The Pinnacle APAC store by Digital River offers a 30-day money back guarantee.

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How do I request a refund?

To request a refund, you must look up your order and then use the request a refund option to submit your request.

Pinnacle Video Capture for Mac an Easy Way to Digitize Videotape, Alan Zisman, Zis Mac, 2009.02.02. Pinnacle's USB 2.0 device records video to iTunes, and from there you can put it on your iPhone, iPod, Apple TV, etc. I have just recently purchased a 'Pinnacle Video Capture for Mac' or 'Dazzle' as the device itself says on the top. Now it all works fine, I have output both on my TV and my Macbook. This all only works in 4:3 though, if the incoming source is 16:9 all I can record is a zoomed in picture which makes it 4:3 and cuts everthing around it off.

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How do I cancel my order?

Pinnacle Video Capture Software

Physically shipped purchases that are in stock are processed immediately upon completion and may not be able to be cancelled prior to shipment. If your order cannot be cancelled, you will get an email notification when the order is shipped. You can also look up your order to view the shipping status of your order. To request the cancellation, please contact Customer Service.

Downloadable products are fulfilled immediately and cannot be cancelled unless the purchase is a preorder. Please refer to our refund policy if you would like a refund for a digital product or an order that has already shipped.

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When will I see my credit appear in my account?

After receiving your returned product(s) and/or your completed letter of destruction (ELOD or LOD), your refund will appear in your account within 5 to 7 business days.

Please be aware that if you purchased using a method other than credit card, you may be prompted to provide bank details so we may credit your account.

Dazzle Video Capture Mac

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