Payment & Billing

Safe, Simple, Straightforward.

Money is a serious matter, and we treat it that way. Our payment process is designed to be secure and uncomplicated — because the last thing you should have to worry about when buying tyres is whether your payment information is in safe hands.

Accepted Payment Methods

We accept Visa, Mastercard, American Express, Apple Pay, and PayPal. All transactions are processed through a secure checkout.

When Are You Charged?

Payment is taken at the time of placing your order. You won't be held on a pre-authorisation indefinitely — we process it promptly, which also means we can get to work on your order right away.

Security

All transactions on our website are processed through encrypted, PCI-compliant payment gateways. We never store your full card details on our servers — not because the law says we can't, but because we simply don't need to, and your security matters more than convenience on our end.

If you ever see an unexpected charge from Elmerstires LTD, contact us immediately at support@elmerstires.com or +44 161 524 7485. We'll investigate and resolve it as quickly as possible.

Invoices & Receipts

A receipt is sent to your email address automatically upon successful payment. If you need a formal VAT invoice or need your billing details updated on a document, just drop us a message and we'll arrange it.

Failed Payments

If your payment doesn't go through, your order won't be placed — it's as simple as that. No partial charges, no mystery holds. If you're experiencing payment issues, try a different card or contact your bank; if the problem persists, reach out to us and we'll help where we can.

Currency

All prices on our website are listed in British Pounds Sterling (GBP, £). If you're purchasing from outside the UK, your card provider may apply a foreign exchange fee — this is separate from anything we charge and is between you and your bank.